Moving beyond collaboration to co-designing a community product — Historically, medical insurance is either purchased for a group or an individual, and medical coverage for both would be in form of a single policy being issued. The requirements are quite different for group coverage versus individual coverage, as the insurer’s risk is calculated differently. With individual coverage, the insurer…

It is never enough for a tech innovator to have a good idea. Innovations must go through the test of market research to ensure that they are well-received by target users. However, there is a pressing need for research to probe intersectional factors, so that resulting tech innovations can solve…

Are you a startup with the following expertise: 1. Distribution supply chain with platforms that can support tracking of goods from warehouse to distributors, receiving of reordering placements, and dashboard analytics capability. 2. Data analytics for agriculture and predictive analytics capabilities. 3. Record-keeping solutions, including GIS tagging capabilities. 4. Retail…

The transition from working primarily from the office to working from our dining tables at home, from serving customers face-to-face to serving them online, forced many companies to rapidly effect digital transformation programmes. As the rate of digital transformation grew, so did the vulnerability to cyber attacks. Staff in a…

For corporates, growth means solving problems. What growth-inhibiting problem is your company grappling with? Perhaps your customers are complaining about the user experience on your website or platform. Maybe you need to carry out market research but you do not have the expertise in-house. Maybe you need a technical solution…

Planning a digital transformation ideally starts with a conversation about the company’s five or ten-year plan. Thinking of digital transformation as a revamp of the business strategy takes the company leadership out of the mindset that digital transformation is about adding on a platform or some other technology. Technology is…

Simply put, digital transformation is the process of integrating digital technologies in all areas of a business, fundamentally changing in how it operates and the value it delivers to its customers. (SuperOffice.com). Digital transformation goes beyond simply introducing an e-commerce website, for example. Company processes and the business culture must…

“How many people do you have?” — Service Provider Over the last 12 months, we have been studying benefits and social safety nets for independent workers. We started with exploration and took a focused route settling on assets. We found out that gig workers define assets as those products or…

By Janet Onyango Just as the Ebola and now the Covid-19 crises galvanised digital innovation in healthtech, across Africa, The Covid-19 pandemic brought with it a surge of Kenyan digital innovations in the health sector. However, infrastructure and other challenges continue to limit the reach of health digital innovations. Tibu…